Concierge Program Specialist

Harmony Health MD

Primary Care Physicians located in Glendale, CA

Harmony Health MD has adopted a hybrid concierge medicine model which puts the patient’s health, and their care needs, at the forefront. The hallmark of this type of care is the unrestricted time the physician spends during every office visit, which is shown to improve health outcomes. There are designated time slots throughout the day for patients participating in the concierge model. In addition to concierge, we also see patients in the traditional model, which is largely directed by health insurance companies, which is why we have the hybrid designation. By spending more time with patients, it allows the doctor to: provide proactive personalized care, enhance the relationship with each patient, and focus on prevention and wellness in addition to sick care. Our partner in the concierge model is Paragon Private Health, an expert at helping physicians stay independent and manage this model of care. Their involvement ensures that the level of service is maintained and that patients are getting quality care.

Concierge Program Q & A

What is included in the concierge program?

The many features of a concierge practice include after-hours direct physician access, same day or next day unhurried appointments, minimal to no wait and a comprehensive annual physical exam. The resulting health benefits from concierge care are established in various studies.

What services are offered in the concierge program?

  • Executive Exam
    • A comprehensive executive annual physical examination
    • EKG
    • Comprehensive Labs
  • Direct physician communication outside practice hours, via cell phone or text
  • Same day or next day office visits
  • Unhurried, on-time office visits, with minimal to no wait
  • Personalized healthy living and wellness plans
    • Diet
    • Exercise
    • Stress relief
  • Refill and referral requests handled same day when received during normal practice hours
  • Enhanced support, guidance, and coordination of care during/after hospitalizations
  • Paperwork and documentation filled out by physician with no charges
  • Detailed reports/information sent to consultants prior to your visit with consultant
  • Review and discussion of consultation and procedure reports
  • Assistance with appointments with sub-specialists, testing, and hospitals
  • Coordination of care as deemed medically necessary
  • Educational health seminars
  • Secure internet patient portal